Billing
Refund & Cancellation Policy
Effective September 4, 2026
Cancel anytime
You may cancel a RevenueGrove subscription at any time through the available billing portal or by emailing founder@revenuegrove.com. Cancellation stops the next renewal. Access continues through the end of the already-paid billing period unless a refund is issued.
First-subscription refund window
You may request a refund of your first RevenueGrove platform subscription payment within 14 calendar days of purchase. Approved refunds return the platform fee to the original payment method. This launch assurance applies once per customer and does not require a long-term contract.
Renewals and usage charges
Renewal payments are generally non-refundable once a new billing period begins, except where required by law. Phone, messaging, AI, carrier, onboarding, or other usage already consumed is not refundable. If a service failure prevents meaningful product access, contact us and we will review the affected period fairly.
How to request a refund
Email founder@revenuegrove.com from the address used for the purchase and include the business name and order number. Paddle, acting as merchant of record, may process the refund and send confirmation.
Statutory rights
This policy does not limit any non-waivable consumer rights or remedies available under applicable law.